COMPLAINTS IN RESPECT OF TAKAFUL MEMBERSHIP

If you have any complaint or grievance against the Takaful company, broker, agent, surveyor or bank representative in respect of your Takaful membership, you may file your complaint with the following offices:

FEDERAL INSURANCE OMBUDSMAN


2nd Floor, Pakistan Red Crescent Society,
Annexe Building, Plot # 197/5,
Dr. Doud Pota Road, Karachi
Phone: 021-99207761-62
Website: www.flo.gov.pk

Official Coordinator, Small Disputes Resolution Committee (Islamabad)

The Management Executive,
Insurance Division, 3rd Floor, NIC Building,
63-iinnah Avenue,
Blue Area, Islamabad.
Phone: 051-9207091-4 ext 439
Email: complaints@secp.gov.pk

Official Coordinator, Small Disputes Resolution Committee (Karachi)

The Deputy Director, Specialized Companies Division,
5th Floor, State Life Building No. 2, Wallace Road,
Off. 1. I. Chundrigar Road, Karachi.
Phone: 021-32414204
Email: complaints@secp.gov.pk

Official Coordinator, Small Disputes Resolution Committee (Lahore)

The Deputy Registrar of Companies,
Company Registration Office — Lahore,
Associate House, 3rd & 4th Floor, 7-Egerton Road, Lahore.
Phone: 042-99204962-66 Ext:28
Email: complaints@secp.gov.pk